Privacy Policy

Scope:

ePropertyCare.com is a smart building platform for landlords, developers, property managers, homeowners, and businesses created by ePropertyCare Corporation (“Company”). This Privacy Policy outlines the information we collect about you, how we collect the information, and what choices to you have to review and/or restrict our usage of this information.

By using our Website and/or conducting business with us, you consent to the collection, transfer, storage, disclosure and other uses of your information. You authorize Company to use your information in the United States and any other country where Company operates.

Your privacy is very important to us so please contact Company at support@epropertycare.com if you have any questions about this Privacy Policy.

Data Collected:

Homeowner:

When you register your account, subscribe to our service, submit a job request through our system, participate in Company promotions or surveys, or otherwise use the Company website, Company collects your personal information, such as your name, email address, mailing address, mobile phone number, credit card payment information, photograph / profile picture and general information about your property. Company will use your information to deliver our services and the services of our partners. If you email us, we may keep your message, email address and contact information to respond to your request. In addition, we may maintain a record of your activity in order to enable us to improve our offerings and to provide you with offers and services that we think will be of interest to you.

Service Provider:

When you register your account, accept a job request through our system, participate in Company promotions or surveys, or otherwise use the Company website, Company collects your personal information, such as your name, business name, email address, mailing address, mobile phone number, business license, business insurance, bank account information to facilitate paying of invoices, photograph / profile picture and general information about your company. Company will use your information to deliver our services and connect service providers with our customers. If you email us, we may keep your message, email address and contact information to respond to your request. In addition, we may maintain a record of your activity in order to enable us to improve our offering and to provide you with offers and services that we think will be of interest to you.

Use of Your Profile Pictures and Other Job-related Pictures:

“Photos” is defined as any photograph(s), image(s), or graphic(s) that we obtain from Homeowner and/or Service providers through the Company Platform, including those uploaded by you or other Users, such as profile pictures and service-related job photos.

Unless we expressly obtain your individual permission, Company will only use your Photos specifically for Company-related purposes, such as showing job-related pictures as well as marketing, advertising, and other related purposes. Company enables Users to post job-related pictures, including “before” and “after” job pictures, to third-party websites and apps. Company will not share your Photos with other third parties for their direct marketing purposes.

Links:

We may keep track of how you interact with links across our Website, including our email notifications, by redirecting clicks or through other means. We do this to help improve our website and services, to provide more relevant content.

Cookies:

Like many websites, we use “cookie” technology to collect additional website usage data. A cookie is a small data file that is transferred to your computer’s hard disk. While most Internet browsers automatically accept cookies, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some services may not function properly if you disable cookies.

Pixel tags:

A pixel tag is a transparent graphic image, sometimes called a web beacon, clear GIFs or tracking beacon, placed on a web page or in an email, which indicates that a page or email has been viewed. In addition, a pixel tag may tell your browser to get content from another server.

Google Analytics:

We use Google Analytics to better understand how visitors interact with our site. This service provides non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site. If you would like to learn more about this service, or about choices to opt out from it, please click here. https://tools.google.com/dlpage/gaoptout/

INFORMATION SHARING AND DISCLOSURE

We do not share your private personal information with companies, organizations and individuals outside of our company unless one of the following circumstances apply:

Your Consent:

Homeowners:

We may share or disclose your information when we have your consent to do so. By placing an order through our system we will provide rental property address, tenant picture and contact information to our service partners to facilitate completion of the job and/or service call.

Service Providers, Vendors, Consultants and Business Partners:

We may share your private personal information with service providers, consultants, vendors, business partners or potential buyers of Company subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.

Security of your payment information:

We do not store the payment information that you provide to us (the “Payment Information”) other than that information which may be used to facilitate your retrieval of that information, including for example, the name you use to save the information under (e.g. “Personal Card”), or the last four digits of your credit card. The Payment Information is stored with a third party who has advised us that it is PCI compliant. We use certain reasonable security measures to help protect your Personal Information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use the Company and provide us with your information at your own risk.

Law and Harm:

We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Company’s rights or property.

Business Transfers:

In the event that the Company is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The terms and obligations in this Privacy Policy will apply to your information as transferred to the new entity.

Non-Private or Non-Personal Information:

We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information and public posts.

MODIFYING YOUR PERSONAL INFORMATION

If you have a registered account with our website, we provide you with tools and account settings to access or modify the personal information you provided to us and associated with your account. You can also permanently delete your account.

Notwithstanding any of the above, all content that you have submitted to Company prior to deleting your account will remain the property of eLandlord Corporation per Company’s Terms of Use.

OUR POLICY TOWARDS CHILDREN

ePropertyCare.com is not intended for users under the age of 13. If you are under the age of 13, you are not permitted to use the Platform.

ADVERTISING

This website may allow third-party companies to place advertisements and/or collect certain anonymous information when you and other users visit. These companies may use non-personally identifiable information in order to provide advertisements of greater interest to you.

CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time and without notice. Any amendment will become effective on the date it is first posted on the website. The most current version of the policy will govern our use of your information. We encourage you to review the terms of this Privacy Policy whenever you interact with us in order to stay informed about any changes and amendments. By continuing to access or use the Website after any amendment, you agree to be bound by the revised Privacy Policy.